Consulate-General of Japan-Toronto Web Redesign
Improving the information architecture of a government website.
Amaar F, Aryasatya W, Hailing Z, Hannah L, Kayla Z, Kevin C, Mohamed T, Qingtong B, and Shifan S.
Consulate-General of Japan-Toronto
Designing the prototype, conducting user research.
The Consulate-General of Japan in Toronto website has information architecture (IA) issues such as a lack of identifiable organization, difficult navigation, and ambiguous labeling.
Redesign the English version of the Consulate-General of Japan in Toronto website according to information architecture principles — organization systems, labeling systems, navigation systems, and searching systems.
A redesign of the Consulate-General of Japan in Toronto website with an improved information architecture
Think Aloud Observation Insights
Overwhelming amount of hyperlinks on each webpage.
Unclear navigation within the website.
Card Sorting Study Insights
Based on the results of our card-sort study, we propose our new global navigation to have 5 categories, “Home, Services, Education & Culture, Useful Secondary Links, and Foreign Policy”.
We propose that our redesign incorporate drop-down features for all categories within our page.
Tree Testing Study Insights
Based on our 9-participant tree testing study's user data and feedback, we made the following changes to the categories in the global navigation:
Informational Architecture Schematic Diagram